Having a cat and a 3-year-old who tends to spill things requires us to own a deep carpet cleaner. Being on a limited budget, we purchased the Bissell 9400 ProHeat. It turned out to be a big waste of money.
The Bissell ProHeat promises a deep clean by using features like a water heater and power brush. You're supposed to get pet hair and dirt out of your thickest carpets and, using the hand tools, even clean upholstery and stairs.
All I can say about it is it is a piece of junk.
The first time we used it, it was on our living room floor. The carpet isn't very thick in there so we figured the Bissell ProHeat would make short work of it. What we found is the carpet cleaner has surprisingly very little suction to it. In theory, you should be able to put the water on the carpet and have the cleaner suck up enough of it where your floor is dry in a matter of hours. It took three days for the rug to dry. It took two days for the hallway to dry and that one has a very thin carpet.
I'm also not convinced the cleaner did that great of a job. I've borrowed my parents' carpet cleaner before and, when using that one, the water normally will turn a dark gray as it collects the dirt and pet hair. The water in the Bissell ProHeat turned a bit dirty but it looked like the cleaner barely picked anything up.
The upholstery attachments aren't any better. The "power" brush stops spinning every time it touches something and the one chair I used the cleaner on barely looked like it had been touched.
The machine is also very bulky. Fortunately, I don't have any stairs in my house because, if I had an upstairs to clean, it wouldn't be worth hauling this cleaner up them.
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