It appears that the old adage, "what's new is old and what's old is new," is once again proving true in the carpet-cleaning world. Encapsulation, also known as crystallization, is one of the hottest "buzz words" in the market today, especially in commercial carpet maintenance. It's also a trip down memory lane to when I entered this field some 30 years ago.
When I first started "steam cleaning" carpets in 1970, there were only three extraction machines in the entire county. At that time almost all carpets were maintained using a "shampoo" process. As steam cleaning began to gain acceptance, we would sell against the shampoo cleaners by showing clients the dirty water containing the soils we had extracted from their carpet.
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Ref: Carpet & Rug Institutes Carpet Maintenance Guidelines Products I Like To Clean My Carpets: Febreze Carpet care
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